Frequently Asked Questions
- Do we accept Tesco vouchers?
- Can I make a name change on an existing booking?
- What activities are available for children on board and is there a Children's Club?
- How long should my passport be valid for?
- What drinks can I purchase on board?
- What information do I need to know if travelling on a back to back cruise?
- Can I make a booking for someone who lives outside the UK?
- How do I check in for my flight?
- How do I upgrade or change my flight and what are the benefits?
- Why have two payments been taken for my on board account?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club