Returning home
- Why have two payments been taken for my on board account?
- What should I do if I have lost some property on board?
- What should I do if I have a query regarding my on board account?
- What happens after you have received my complaint?
- What should I do if I find my luggage has been damaged?
- What time can I expect to disembark the ship?
- What should I do if I have lost / found some luggage?
- How do I mark a customer as deceased?
- I have travelled with P&O Cruises once before, do I qualify for membership in The Peninsular Club?
- What happens to my luggage at the end of the cruise?