Frequently Asked Questions
- How do I link/TWID bookings?
- What time can I expect to disembark the ship?
- Can you provide food for babies and infants?
- Can I bring items of food or drink on board?
- What are the Travel Agent opening hours for the Customer Contact Centre?
- What is Luggage Valet or bonded luggage?
- What benefits will the guest receive when booking a Suite?
- Can I purchase souvenir photographs?
- What method of payment is accepted?
- Which diets can you cater for?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club