Frequently Asked Questions
- What is the minimum age a child can occupy a cabin to themselves?
- What should I do if I have lost some property on board?
- Do you offer a coach service on one way fly-cruises?
- What is the difference between a partially adapted and a fully adapted cabin?
- What information do I need to know when bringing my wheelchair / scooter on board?
- How can I hire mobility aids?
- Can you provide food for babies and infants?
- What is a Gala Evening / Celebration Night?
- How do I link/TWID bookings?
- What are the Travel Agent opening hours for the Customer Contact Centre?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club