Frequently Asked Questions
- How do I make a dining request on a booking?
- Can I bring items of food or drink on board?
- Can I see a "Your on-board needs" questionnaire and guide / can we send one out?
- Which diets can you cater for?
- If I cancel my booking, will my gifts, packages and shore experiences be refunded?
- What method of payment is accepted?
- Do you offer a coach service on one way fly-cruises?
- Cunard - Do you have a dress code on board?
- What time can I expect to disembark the ship?
- How can I contact the Partnership Helpdesk?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club