Frequently Asked Questions
- What method of payment is accepted?
- Can I bring / can you provide baby / infant equipment?
- Do you have sofa beds on board?
- Where do coach transfers pick up from?
- What would happen during an emergency situation on board?
- What happens after you have received my complaint?
- What is included in the fare?
- Can I cancel my booking free of charge if I am pregnant?
- How do I settle my on board account?
- Are there swimming pools on board and what are the opening times/size?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club