Frequently Asked Questions
- What is an overland tour?
- How do guests make name amendments or date changes to flights bookings?
- Can I take my own mattress or furniture on board, including profiling beds?
- Travel Agent Shine Rewards Club member offers and promotions
- Accessibility - frequently asked questions
- Can I bring oxygen on board?
- Can we offer assistance to autistic guests?
- When can I book my hotel package?
- Do you allow assistance dogs on board?
- Why can’t I see a fare type on CCS?