Frequently Asked Questions
- I have travelled with P&O Cruises once before, do I qualify for membership in The Peninsular Club?
- Can I pre purchase on board spending money?
- P&O Cruises - Airline fact sheets for Fly-Canary Islands season 2023/24
- When will celebrities be on board?
- Can I take my own mattress or furniture on board, including profiling beds?
- What is a tender?
- How do I mark a customer as deceased?
- Can wheelchair users use tender launches to go ashore?
- Why can’t I see a fare type on CCS?
- Do you provide hoists?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club