Frequently Asked Questions
- Is there mineral water on board?
- How can I ensure I receive my benefits on board?
- What are the different options to pay for the balance on my cruise?
- Can I change my guest’s bed configuration on an existing booking via completecruisesolution.com?
- How do I change an agency email address?
- Can I see the child age groups and inventory online?
- What facilities do you have on board for blind or visually impaired guests?
- What can I suggest if the guest is travelling to Southampton independently to join the ship and their Arrival Time isn't available yet?
- Do you have kennels on board? - Travel agent only
- What facilities do you have on board for guests who are deaf or hard of hearing?