Frequently Asked Questions
- Once I am on board, what purchases can I use my on board spending money against?
- What should I do if I find my luggage has been damaged?
- What shops do you have on board and what can you purchase?
- What are the airport and airline codes?
- What assistance is offered to guests with a disability or reduced mobility?
- How can I contact the Partnership Helpdesk?
- Which grades of cabin have bath and or shower only?
- Are there laundry facilities on board?
- Where can I enjoy afternoon tea on board?
- What should I do if I have lost / found some luggage?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club