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What time can I expect to disembark the ship?

Disembarkation in Southampton

On average, it takes approximately two hours to have all luggage landed and the ship cleared by Customs before you will be invited to disembark. Disembarkation is staggered and normally begins approximately 8.30 AM, you will be advised of your allocated time to disembark approximately a day before arrival. If however, you require / prefer to disembark early / at a particular time please speak to Reception as soon as possible once you are on board. 

If you elect to carry off your own luggage, disembarkation usually starts at approximately 6.30 AM, this time is dependent on when the ship clears Customs.

Although we cannot guarantee that you will be able to disembark at your preferred time, the ship will do whatever they can to accommodate your request.

Disembarkation is normally completed by 10.15 AM, however, this can vary.

Disembarkation in Malta

Guests disembarking the ship in Malta are welcome to stay onboard, however their cabin must be vacated at 08:00 AM. The majority of guests vacate their cabins at 8:00 AM and are off the ship by 11:00 AM to travel to the airport. Guests who have registered a credit/debit card to their on board account can make purchases on board (drinks) until they disembark. The Spa facilities are available for freshening up.

Azura's independent disembarkation in Malta

Guests need to vacate their cabins at 08:00 and can use public areas until 17:30 when they’d need to leave the ship. Guests will be given cream luggage labels if they are independent guests and will need to place their bags outside of their cabin the night before disembarking, and these will be collected by the crew and offloaded from the ship.

The bags will be kept in a tent on the quayside from where the guests can collect their bags. If the guest’s flights are booked independently, they will need to arrange their own transfer to Malta’s airport.

Disembarkation in the Caribbean

Guests may be able to arrange a "day cabin" on board for the day of disembarkation. Availability will be advertised in The Horizon.

Net Rate bookings

Guests who are booked on a Net Rate have a different disembarkation time to those who are booked on our Charted flights:

Itinerary: Disembarkation time for Net Rate guests:
Fly Caribbean

Barbados (BGI): 13:00 

Antigua and Barbuda (ANU): 9.30 AM
Fly Canaries Tenerife (TFS): 09:00 AM, although there is some flexibility
Fly Med

Malta (MLA): 11:30 AM

 

You may find the following question useful: What happens to my luggage at the end of the cruise?

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