Frequently Asked Questions
- How can I hire mobility aids?
- Can you provide food for babies and infants?
- What is a Gala Evening / Celebration Night?
- How do I link/TWID bookings?
- What are the Travel Agent opening hours for the Customer Contact Centre?
- Are there swimming pools on board and what are the opening times/size?
- What do the obstructed views look like on Queen Elizabeth?
- What is included in the fare?
- What am I not allowed to take on board?
- Does my wheelchair need to be a certain size?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club