Frequently Asked Questions
- What should I do if I have lost / found some luggage?
- Where can children dine on board?
- What is Luggage Valet or bonded luggage?
- What is the smoking policy and where can I smoke on board?
- Can you provide a Kosher diet?
- Do you offer discounts for group bookings? - Travel Agent only
- Are there laundry facilities on board?
- Who will be the guest speakers on board?
- Can I pre-board my luggage?
- Is there a theatre on board?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club