Frequently Asked Questions
- Are there swimming pools on board and what are the opening times/size?
- Can I cancel my booking free of charge if I am pregnant?
- What am I not allowed to take on board?
- What is included in the fare?
- What are the Travel Agent opening hours for the Customer Contact Centre?
- How do I link/TWID bookings?
- What do the obstructed views look like on Queen Elizabeth?
- What time can I expect to disembark the ship?
- Does my wheelchair need to be a certain size?
- Can I purchase souvenir photographs?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club