Frequently Asked Questions
- Where are the cruise terminals in Southampton?
- How can I change a guest's name on Completecruisesolution.com?
- Can I bring oxygen on board?
- Accessibility - frequently asked questions
- When do I need to pay the balance of my booking?
- P&O Cruises - Airline fact sheets for Fly-Canary Islands season 2023/24
- Which Special Event Voyages are upcoming?
- Can I take a behind the scenes tour of the ship?
- How do guests make name amendments or date changes to flights bookings?
- Can I pre purchase on board spending money?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club