Frequently Asked Questions
- How much should I pay for tips?
- What is the scooter policy?
- Can I cancel or change my booking?
- Can I pre-book dining?
- How do I know if I am travelling on a charter or scheduled flight?
- Do you have kennels on board?
- What should I do if I have a query regarding my on board account?
- What is the minimum age to travel?
- What is the check in process?
- Which cabins are suitable for a full time wheelchair user or a mobility scooter user?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club