Frequently Asked Questions
- What do I need to know about the World Voyage?
- Can I request additional or alternative pillows?
- What happens to my luggage at the end of the cruise?
- Can I attend a religious service whilst on board?
- How do I change an agency email address?
- Can I leave my children on board while I go ashore?
- What facilities do you have on board for blind or visually impaired guests?
- How do I add a Land Tour to a booking?
- Is there mineral water on board?
- Can I change my guest’s bed configuration on an existing booking via completecruisesolution.com?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club