Frequently Asked Questions
- What are the benefits of The Academy Online?
- Can I see the child age groups and inventory online?
- What are the duty free limits set by customs when travelling outside the EU?
- Which terminal will the ship leave from in Southampton?
- What facilities do you have on board for blind or visually impaired guests?
- What can I suggest if the guest is travelling to Southampton independently to join the ship and their Arrival Time isn't available yet?
- What facilities do you have on board for guests who are deaf or hard of hearing?
- Where on CCS can I find the latest deals you have on offer?
- Can wheelchair users use tender launches to go ashore?
- What do I do if I have forgotten my user ID, password and email address?