Frequently Asked Questions
- Where are the cruise terminals in Southampton?
- What do I do if I have forgotten my user ID, password and email address?
- Accessibility - frequently asked questions
- Where do I find my CCN number?
- Do you allow assistance dogs on board?
- Can I take my own mattress or furniture on board, including profiling beds?
- What is a tender?
- What can I suggest if the guest is travelling to Southampton independently to join the ship and their Arrival Time isn't available yet?
- How do I change my email address on the Academy Online?
- Can I bring oxygen on board?