Frequently Asked Questions
- What mobility aids can you provide?
- Can I request a brochure?
- How can I hire mobility aids?
- Can I upgrade my cabin? - Travel agent only
- Where on CCS can I find the latest deals you have on offer?
- How do I find a guest's URN / loyalty number?
- Travel Agent Shine Rewards Club member offers and promotions
- Can I change my guest’s bed configuration on an existing booking via completecruisesolution.com?
- When do I need to pay the balance of my booking?
- Is there mineral water on board?