Frequently Asked Questions
- Do you provide hoists?
- Can I hire a room for a private function?
- What can I suggest if the guest is travelling to Southampton independently to join the ship and their Arrival Time isn't available yet?
- How do I retrieve a booking confirmation?
- Is there a dance floor on board?
- Can I leave my luggage on board if I am travelling on part of a world voyage?
- Where are the ships registered?
- Which terminal will the ship leave from in Southampton?
- What is a tender?
- I have travelled with P&O Cruises once before, do I qualify for membership in The Peninsular Club?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club