Frequently Asked Questions
- What should I do if I have lost / found some luggage?
- Can I see a "Your on-board needs" questionnaire and guide / can we send one out?
- Are there laundry facilities on board?
- How do I book an accessible cabin?
- What is Luggage Valet or bonded luggage?
- Can I pre-board my luggage?
- Can I take medications on board or into foreign countries?
- Accessibility - frequently asked questions
- Can I pre-book the entertainment on board?
- Where are the cruise terminals in Southampton?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club