Frequently Asked Questions
- What time can I expect to disembark the ship?
- Do you offer discounts for group bookings? - Travel Agent only
- Are there laundry facilities on board?
- Why can’t I see a fare type on CCS?
- What should I do if I have lost / found some luggage?
- Does my mobility device need to be a certain size?
- How do I find a guest's URN / loyalty number?
- Can I take medications on board or into foreign countries?
- How do I mark a customer as deceased?
- Can I leave my luggage on board if I am travelling on part of a world voyage?