Frequently Asked Questions
- Does my mobility device need to be a certain size?
- Where can children dine on board?
- What is the smoking policy and where can I smoke on board?
- How do I find a guest's URN / loyalty number?
- What are Carnival UK's bank details?
- What is Luggage Valet or bonded luggage?
- What do I need to know when booking 3 or 4 berth cabin?
- How do I book an accessible cabin?
- Do you offer discounts for group bookings? - Travel Agent only
- How do I settle my on board account?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club