Frequently Asked Questions
- Do you allow assistance dogs on board?
- Can I request a room for a private function?
- Travel Agent Shine Rewards Club member offers and promotions
- What is an overland tour?
- Can I take a behind the scenes tour of the ship?
- Do you provide hoists?
- How do I mark a customer as deceased?
- How do guests make name amendments or date changes to flights bookings?
- Can I pre purchase on board spending money?
- How do I retrieve a booking confirmation?