Frequently Asked Questions
- What should I do if I have a query regarding my on board account?
- Can I pre-book dining?
- Do you have kennels on board?
- How much should I pay for tips?
- How much luggage can I bring with me?
- Can I pre-purchase specific seats on my flights?
- Do you offer partnership (such as Blue Light Card) benefits when booking with a travel agent?
- Can I cancel or change my booking?
- Can I make a booking for someone who lives outside the UK?
- How do I check in for my flight?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club