Frequently Asked Questions
- Why have two payments been taken for my on board account?
- What facilities and services are in the spa, salon and gym on board?
- What is the check in process?
- What activities are available for children on board and is there a Children's Club?
- What drinks can I purchase on board?
- What is the baggage allowance on my flight?
- What do the obstructed views look like on Arcadia?
- What information do I need to know if travelling on a back to back cruise?
- What is the scooter policy?
- Can I hire formal wear?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club