What are the Travel Agent opening hours for the Customer Contact Centre?
For travel agents, our Customer Contact Centre is open from:
Monday: 08:30 - 20:00
Tuesday: 08:30 - 20:00
Wednesday: 08:30 - 20:00
Thursday: 10:00 - 20:00
Friday: 08:30 - 20:00
Saturday: 08:30-18:00
Sunday: 10:00 - 17:00
On Bank Holidays we will be open 10:00am - 17:00pm
Please call 0344 338 8005 (Calls cost 7p per minute plus your telephone company's network access charge). For urgent calls where guests are travelling within the next 24 hours, we will still be able to assist you until 8pm on weekdays.
Please note, the Contact Centre will be operating under different opening hours on the following dates:
- 11 July - open at 10:00
- 08 August - open at 10:00
- 12 September - open at 10:00
- 10 October - open at 10:00
- 07 November - open at 10:00
Please note that you are able to book any cruise via completecruisessolution.com as well as making any of the following booking modifications:
- Request a copy of the confirmation
- Amend a cabin in a grade booked
- Amend a dining siting
- Amend a table size
- Amend a bed configuration
- Upgrade a cabin
- Cancel a booking
- View guest flight times
- Amend who guests wish to dine / travel with
- Amend guests address and/or telephone number
- Add gifts and special services
*Subject to change on Bank Holidays and over the festive period