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Can I see a "Your on-board needs" questionnaire and guide / can we send one out?

Our "Your on-board needs" questionnaire and its accompanying guide are available here. These links are also sent to guests in as part of the post-booking email.

It is extremely important that guests complete and return this questionnaire, so that we can ensure we have an accurate and up to date record of any requirements - this includes providing any assistance requirements in the event of an emergency.

Why do I need to complete a medical questionnaire for every voyage?

To ensure that we have an accurate and up to date record of each of our guests requirements for that particular voyage. This is to ensure that can safely carry them on the voyage, including providing any assistance requirements in the event of an emergency.

Please return completed questionnaires to accessibility@carnivalukgroup.com, with a booking reference and departure date in the subject line.

Additional Information

 Important information:

  • If a guest transfers their booking, a new "Your on-board needs" questionnaire must be requested.
  • For guests who use their own devices and software to monitor medical conditions or for translation or conversion of information for deaf, hard of hearing, blind or visual impairment, please contact the Reception Desk/Pursers Office once on board to discuss your requirements
  • Bookings in the US will follow a process set out by the US office.
  • Accessibility and Mobility Questionnaires are no longer sent by post.
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