Frequently Asked Questions
- How do I mark a customer as deceased?
- What medication do you have on board to help deal with sea sickness?
- Which social networking sites are you available on?
- How do guests make name amendments or date changes to flights bookings?
- Are transfers included in the fare?
- Which partnership benefits can be applied on a travel agent booking?
- What is included in the Renewal of Vows package?
- What happens to my luggage at the end of the cruise?
- Will a corkage fee apply if I bring my own alcohol on board?
- What are the different options to pay for the balance on my cruise?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club