What is My P&O Cruises/My Cunard and what can I do on it?
My Cunard is an online platform which is available immediately after a booking is confirmed. You can use My Cunard to view a whole host of essential information, relating to your guest and their voyage including:
- Full holiday itinerary, which will incorporate any pre-purchased products and services
- "Your on board needs" questionnaire, which guests must complete as soon as possible after booking if they have a specific medical or mobility requirement
- Visa and vaccination requirements
- Embarkation and disembarkation arrangements
- Little Luxuries information
You can also:
- Amend bed configuration
- Amend evening dining preference - Cunard Fare can change their preference (Early and Late Saver fares will have their dining time confirmed once on-board)
- Provide us with all of the necessary contact, passport, next of kin and travel insurance information
- View hotel transfers and flights information as soon as these become available.
- Submit festive dining preferences on Christmas cruises (once opened)
Timescales
Please note, the pre-purchase window closes three days prior to sailing. At which time all further bookings, modifications and cancellations must be handled on board.
|
Action |
Available from (please note that this is subject to change): |
|
Drinks packages |
Immediately |
|
Boarding Pass and Luggage Labels |
D-21 |
|
Flight Seat Booker |
D-98 (14 weeks) |
|
Online Check-in |
D-21 |
|
Reposition coach information |
D-30 |
|
Retreat passes |
D- 365 |
|
Shore experiences |
Timescale will vary for each voyage but will be available at around nine months prior to departure. |
|
Spa |
D-365 |
|
Children's Clubs |
D-15 |
|
Internet packages |
Immediately |
|
Alternative Dining |
D-14 for most venues, however some must be booked on board |