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What is My P&O Cruises/My Cunard and what can I do on it?

My Cunard is an online platform which is available immediately after a booking is confirmed. You can use My Cunard to view a whole host of essential information, relating to your guest and their voyage including: 

  • Full holiday itinerary, which will incorporate any pre-purchased products and services
  • "Your on board needs" questionnaire, which guests must complete as soon as possible after booking if they have a specific medical or mobility requirement
  • Visa and vaccination requirements
  • Embarkation and disembarkation arrangements
  • Little Luxuries information

 

You can also: 

  • Amend bed configuration
  • Amend evening dining preference - Cunard Fare can change their preference (Early and Late Saver fares will have their dining time confirmed once on-board)
  • Provide us with all of the necessary contact, passport, next of kin and travel insurance information

Timescales

Please note, the pre-purchase window closes three days prior to sailing. At which time all further bookings, modifications and cancellations must be handled on board.

Action

Available from (please note that this is subject to change):

Drinks packages

Immediately

Boarding Pass and Luggage Labels

D-21

Flight Seat Booker

D-98 (14 weeks)

Online Check-in

D-21

Reposition coach information

D-30

Retreat passes

D- 365

Shore experiences

Timescale will vary for each voyage but will be available at around nine months prior to departure. 

Spa

D-365

Children's Clubs

D-15

Internet packages

Immediately

Alternative Dining

D-14 for most venues, however some must be booked on board
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