Frequently Asked Questions
- Is there a user guide for the booking system on CompleteCruiseSolution.com?
- What are the dimensions of the lifts on board?
- How do I change my email address on the Academy Online?
- How can I keep in touch with the news?
- How can travel agents earn Shine Rewards Club points and how can they be claimed?
- How do I change the email address I use to sign into My Account?
- What do I do if my guest hasn't received their copy of the Cunarder Magazine?
- FCC / FCCP Travel Agent Facing Help Page
- Can I read the latest edition of EmbarQ?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club