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What do I do if I have forgotten my user ID, password and email address?

Firstly, your manager/supervisor will need to log in to their account on Complete Cruise Solution and go to "Manage Account" in the top right hand corner. From there, they need to locate your name and then click "Edit". The registration form for you will then appear on their screen. They will be able to see your User ID and reset your email address and password.

Please be advised when your email address is reset, a validation email will be resent. This will need to be verified in order for you to be able to log in to

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