Frequently Asked Questions
- When can I book my hotel package?
- Which cabins have fixed beds?
- Can I get a copy of my medical bill or records?
- What is a tender?
- Is there a dance floor on board?
- How do I make a surprise booking?
- Why can’t I see a fare type on CCS?
- How do I retrieve a booking confirmation?
- If we are travelling alone, who will witness our Wedding at Sea?
- How do I take multiple payments on Polar?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club