What should I do if I find my luggage has been damaged?
As soon as you are aware of the problem, please report it to a member of staff - either on board or at the cruise terminal so that you may obtain a damage report. This should then be submitted to your travel insurance company.
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club