Frequently Asked Questions
- Do you have a loyalty club, and what are the benefits?
- How do I upgrade or change my flight and what are the benefits?
- What are the Travel Agent opening hours for the Customer Contact Centre?
- What features are in my cabin?
- How do I submit my dining preference?
- Which cabins have a restricted/shaded/partly sheltered balcony and what do they look like?
- What address should I enter for my ESTA application if I am on board a cruise ship?
- What kind of car parking arrangements / facilities are available?
- What is CCS Academy Online?
- What information do I need to know if travelling on a back to back cruise?