Making reservations
- If I cancel my booking, will my gifts, packages and shore experiences be refunded?
- How can I contact the Partnership Helpdesk?
- How can I change a guest's name on Completecruisesolution.com?
- What are Carnival UK's bank details?
- How do I find a guest's URN / loyalty number?
- How do I book an accessible cabin?
- What is the smoking policy and where can I smoke on board?
- Can I pre-board my luggage?
- When do I need to pay the balance of my booking?
- Can I pre purchase on board spending money?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club