What's the difference between an accessible cabin and a partially accessible cabin?
- Accessible cabins are available on all ships across the fleet, allowing guests who are full-time mobility device users easy access to all the facilities within the cabin. Please note, Arcadia's accessible Deluxe Balcony cabins have a 60cm gap between end of the bed and bulkhead, meaning that a full-time wheelchair user may struggle to reach the balcony.
- Arcadia, Iona and Arvia feature several partially accessible cabins, which have wider door widths and a wheelchair accessible wet room (roll in bathroom). The cabins on Arvia and Iona are not suitable for powered mobility devices due to the available floor space and space to manage an emergency incident.
- In addition to partially accessible cabins, Arvia also has ambulant accessible cabins which have accessible features (grab rails within the bathroom, a pull-down seat in the shower with a maximum load of 150kg). However, these cabins have raised thresholds to the balcony and bathroom as well as standard cabin door widths. These cabins are not suitable for powered mobility devices due to the available floor space and space to manage an emergency incident.
- All adapted cabins and ambulant accessible cabins are shower only.
- Partially adapted cabins may not have sufficient manoeuvring space for mobility devices within the cabin and bathroom, therefore partially adapted cabins and ambulant accessible cabins are not suitable for full-time mobility device users.
Arcadia
Partially adapted cabins on Arcadia are:
C1, C2, C194, C203, E95, E96, G11, G12, G74, G81, G82 and G100
Click here for example images of Arcadia's part adapted cabin, C2. C2 has a support pillar near the doorways - this may prove to be difficult to navigate around if you are a full time wheelchair user.
Arvia and Iona
Iona has partially accessible cabins in grades PB, PC and PF. Arvia has partially accessible cabins in grades PB, PC, PD, PE and PF.
Iona's partially accessible cabins:
10327, 10331, 15322, 15323, 15326, 15327, 16326, 16327, 16330, 16331, 8327,8331,9326, 9327, 9330, 9331, 9222, 9223, 9228 and 9229
Iona's accessible cabins with a pillar:
8332, 10427, 10433, 11516, 11518, 12516, 12518, 12624, 12625, 12626, 12627, 15303, 15304, 15305, 15306
Arvia's partially accessible cabins:
10327, 10331, 15322, 15323, 15326, 15327, 16326, 16327, 16330, 16331, 8327, 8331, 11743, 11744, 12742, 9743, 9748, 9222, 9223, 9228 and 9229
Guests can bring a small device into these cabins, as this means the available floor space within these cabins is limited, making it difficult to manoeuvre, turn and store larger mobility devices.
Arvia's ambulant accessible cabins:
4209, 4227, 4333, 4420, 8308, 8309, 9309, 9315, 10315, 10316, 10320, 11309, 11312, 12244, 12309, 12312, 12315, 14244, 14309, 14312, 14315, 16244, 16309, 16312
Guests can bring a small device into these cabins (see below) for storage and charging only.
Arvia's accessible cabins with a pillar:
8332, 10427, 10433, 11530, 11532, 12528, 12530, 12624, 12625, 12626, 12627, 15303, 15304, 15305, 15306
Accessible cabins with pillars
The pillars within the cabins doesn't impact the use of mobility devices whilst inside the cabin and as such these are classified as fully accessible cabins. The pillars are located at the end of one bed but still provide a gap of approx 90cm.
|
|
Door width |
Gap between end of bed to desk/chair |
Gap between bed and wet room wall |
Gap between bed and other wall |
|
PB Grade |
79cm |
105 cm |
74cm |
Queen bed 74cm, Twin Beds 28cm |
|
PC Grade |
79cm |
102 – 105cm |
72 – 74cm |
Queen bed 74cm, Twin Beds 28cm |
|
PF Grade |
79cm |
105cm |
72cm |
Queen bed 72cm, Twin Beds 26cm |
Click here for example images of Iona's partially accessible Inside cabin, 16331.
Click here for example images of Iona's partially accessible Inside cabin, 9327.
Additional Information
- You must ensure to ask every guest “In the unlikely event of an emergency, would anyone on the booking need assistance?”. If they would require assistance, please add the relevant level of support to Polar Online using the "package list" option. If a guest is bringing a mobility scooter or wheelchair on board, you must add evacuation chair assistance for them. However, it’s not possible to add this resource to existing bookings. If this step is missed or needs to be added post-booking, please complete the Partnership Helpdesk Webform and we'll come back to you as soon as possible. For bookings sailing within the next six months, you should call the Partnership Helpdesk for urgent support.
- If the guest has mobility or accessibility requirements, they must complete their "Your on-board needs" questionnaire via My Cruise as soon as possible after booking and no later than two weeks before they sail. You can send them a reminder to do this by following this process guide.
- We have a range of how-to-guides on Shine Rewards Club. Please click here for Cunard and here for P&O Cruises.