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Who should I contact regarding an item that I purchased on board?

All P&O Cruises shops are operated by Harding Retail. You may contact them via email or write to:

Harding Retail
Avonmouth Way
BS11 8DD


Alternatively, you may call them on 0117 982 5961 Monday - Friday.

If you have already contacted Harding Retail but have been unable to resolve the issue, please write to our Guest Support department at:

Guest Support
P&O Cruises
Carnival House
100 Harbour Parade
SO15 1ST 


The Art Gallery is operated by Whitewall Galleries.

Whitewall Galleries

Dedicated UK customer service team that can be contacted on 01543 624990 or via


The spa and salons are operated by One Spa World. Contact via


Telephone: 1-855-848-3059


Who should I contact regarding photographs taken on board Iona?

Please send details of the query to along with the following information. The partner, Tempest, will liaise via the Contact Centre or directly with the guest (whichever option is preferred)

  • Guest Name & ID
  • Cruise Code (if applicable)
  • Phone / Email
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