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Who should I contact regarding an item that I purchased on board?

All P&O shops are operated by Harding Retail. You may contact them via email or write to:

Harding Retail
Unit D12 and D13 Avonmouth Way
BS11 8DD


Alternatively, you may call them on 0117 982 5961 Monday-Friday.

Please see Harding Retail Returns Policy for further details

If you have already contacted Harding Retail but have been unable to resolve the issue please write to our Customer Services department at:

Customer Services
P&O Cruises
Carnival House
100 Harbour Parade
SO15 1ST 


The Art Gallery is operated by Whitewall Galleries.

Whitewall Galleries

Dedicated UK customer service team that can be contacted on 01543 624990 or via


The spa and salons are operated by One Spa World. Contact via


Telephone: 1-855-848-3059

For photographs purchased on board, please see "Who should I contact regarding photographs taken on board?"

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