What is My P&O Cruises/My Cunard and what can I do on it?
My P&O Cruises is an online platform which is available immediately after a booking is confirmed.
You can use My P&O Cruises to view a whole host of essential information relating to your guest and their cruise including:
- Full holiday itinerary, which will incorporate any pre-purchased products and services
- "Your on-board needs" questionnaire, which guests must complete as soon as possible after booking if they have a specific medical or mobility requirement
- Visa and vaccination requirements this is available from time of booking until 2 days before embarkation.
- Embarkation and disembarkation arrangements
- Little Luxuries information
You can also:
- Amend bed configuration
- Amend evening dining preference - Select Fare can change their preference. Early Saver can register their preference on MyCruise and is informed on board. Late Saver is informed on board about their dining slot
- Provide us with all of the necessary contact, passport, next of kin and travel insurance information
- Retrieve and print Boarding Pass and Luggage Labels from approximately 21 days prior to embarkation
- Pre-purchase products and services.
- View hotel transfers and flights information as soon as these become available.
- Submit festive dining preferences on Christmas cruises (once opened)
Timescales
Please note, the pre-purchase window closes three days prior to sailing. At which time all further bookings, modifications and cancellations must be handled on-board.
|
Action |
Available from (please note that this is subject to change): |
|
Drinks packages |
Immediately on cruises five night or more |
|
Boarding Pass and Luggage Labels |
D-21 |
|
Flight Seat Booker |
D-98 (14 weeks) |
|
Online Check-in |
D-21 |
|
Reposition coach information |
D-30 |
|
Retreat passes |
D- 365 |
|
Shore experiences |
Timescale will vary for each cruise but will be available at around nine months prior to departure. |
|
Spa |
D-365 |
|
Children's Clubs |
D-15 |
|
Internet packages |
Immediately |
|
Speciality Dining |
D-14 for most venues on board Iona, Arvia and Ventura. Plus the Limelight Club on Arvia, Britannia and Iona. Speciality Dining on Azura, Arcadia, Aurora and Britannia (excluding Limelight Club) is currently not pre-bookable. |
|
Freedom Dining |
D-14 only on Arvia (Iona is to be reviewed) |
|
Entertainment |
D-14 only for Arvia, Iona and Britannia. Please note that entertainment is only bookable for the first nine days of the cruise. |