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Is there a casino on board?

Yes, there is a casino on board each Cunard ship.

 

Location

The Empire casino is situated midships on deck 2 of all Cunard ships

 

Age Limits

Only those over the age of 18 may use the casino facilities.

 

Opening Times

Sea day: Slot machines; 10am until late. Tables; 12pm until late
Port day: Approximately 30 minutes after sail away until late.
Note: The gaming facilities within the casino are only available when the ship is in international water, opening times may vary by jurisdiction.

 

Facilities

 

Table limits vary between $3 - $25 minimum with the table maximums varying between $100 - $500. The slot machines cover a variety of denominations (including $5, $1, 25c, 5c and penny machines) and games such as reel slots, traditional video pokers and some of the latest developments in video slots. 

On Queen Mary 2 there are 8 gaming tables (including Roulette, Blackjack, Three card poker, Heads up Hold'em*) and 50+ slot machines.

On Queen Elizabeth there are 5 gaming tables (including Roulette, Blackjack, Three Card Poker and 40+ slot machines.

On Queen Victoria there are 5 gaming tables (including Roulette, Blackjack, Three Card Poker and 40+ slot machines.

Gaming lessons are generally available during the day. 

*Please note this is not the regular Texas Hold'em table

Payment Options

Cash is accepted however no longer necessary in all Empire casinos. You can insert cash (notes) directly into any slot machine or use cash to purchase chips at any of the gaming tables. 

If you prefer not to carry cash - all of our slots are now equipped with the state of the art slot master system allowing you to purchase credits and cash out you winnings directly to your cruise card. You can also purchase chips at the gaming tables using your cruise card by simply handing it to the dealer.

Please note a credit card must be registered at check in or the front desk to use this service.

On board spending money may not be used for purchases relating to the casino.

 

Slot Machines

All Empire Casinos operate 'coinless' slot machines. To play you simply insert your cruise card or cash (notes). For more information please visit the Empire Casino on board.

 

Unused Casino Chips

Unused casino chips must be cashed in on board. If you accidentally forget to do this and take them home then please send them recorded delivery to:

Customer Services
Cunard Line
Carnival House
100 Harbour Parade
Southampton
SO15 1ST

Please note, once received, we will carry out investigations to ensure legitimacy with a view to refunding the value to you. This may take some time, therefore it is preferable to cash in any unused chips before disembarking.

Casino

 

Player Balance Refunds

Outstanding Player Balances of £20 or greater may be refunded by cheque by contacting Guest Support.

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