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Where can I find information about my flight?

You can find information about your flight:

  • On My Cunard
  • On your flight confirmation
  • On your E-Ticket
  • By calling our Customer Contact Centre if you have booked direct with us or by calling your Travel Agent.

 

Flight Confirmations

  • A flight confirmation should be sent to you by email when you make a Fly-Cruise booking (as long as the flight details have been confirmed).
  • If your flights are still showing as ‘TBA’, you will receive an updated air confirmation as soon as your flights are confirmed.
  • If you do not receive a flight confirmation, please contact our Customer Contact Centre who will be able to assist you or alternatively, please call your Travel Agent for further assistance.
  • Should you make any changes to your flights, such as upgrading your flight or changing the departure date, a new confirmation will be requested - you should receive this via email the following day. At this stage information will also be available via My Cunard on the itinerary pages.   


 

E-Tickets

Your E-Ticket will be available via My Cunard from approximately 21 days before departure. It contains both your flight and cruise ticket information and can be accessed by selecting E-Tickets from the "Travel Documents" menu. Your E-ticket contains:

  • Your airline and flight number
  • Class of travel
  • Departure and arrival times
  • Departure terminal information
  • Baggage information


E-Tickets can be downloaded from My Cunard and printed by you up to two days prior to departure. We advise that you print your E-Tickets as close to departure as possible as this will ensure they contain the most up to date information about your journey. It is important that you carry this with you as proof of onward travel is required to enter some countries.  

Please be advised that we will not issue you separate E-Tickets for your flights. You will be issued your boarding passes for your flights as soon as you check in for your flight.

 

Secure Passenger Data

We are required to provide airlines with Secure Flight Passenger Data for guests with air travel as part of their booking. This is applicable for flights into, out of, within and over the United States of America and all information is collected by the TSA (Transport Security Administration). The information required is full names of all guests as they appear on their passport (including middle names), date of birth and gender. 

Secure Flight is a behind-the-scenes program that enhances the security of domestic and international commercial air travel through the use of improved watch list matching. By collecting additional guest data it improves the travel experience for all airline guest, including those who have been misidentified in the past.

Additional Information

Allocation of flights to fly-cruise bookings

Charter Flights - If flight details show as XXTBA/XX999 then these times are still to be advised and timings shown are incorrect. We send out flight confirmations at various stages in the booking cycle to capture new bookings.

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