Returning home
- Who should I contact regarding an item that I purchased on board?
- Can I get a copy of my medical bill or records?
- Will I be charged VAT and can I claim it back?
- How do I mark a customer as deceased?
- What happens to my luggage at the end of the cruise?
- Can I send my luggage home?
- I had to leave the ship early and I left my luggage on board, who do I contact?
- When will the Moments Peninsular Club magazine be sent out?
- I have travelled with P&O Cruises once before, do I qualify for membership in The Peninsular Club?
- How can I change my address?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club