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How do I make a dining request on a booking?

Club Dining

Dining requests, such as a request for a window table or table for two, can be added as part of the booking process via CompleteCruiseSolution.com. Dining request can be added on the "Create Booking" screen from "Table Request" drop down on the "Dining and Bedding" section.

If you are adding a request after the booking has been made, select "Manage Booking" enter the booking reference, then select "Booking Information", you can then select a dining request from the "Table Request" drop down box.

All requests should be added on Polar Online, no additional requests can be made outside of Polar Online. 

Freedom Dining

Please note that dining requests cannot be added to bookings confirmed on Freedom dining, this is because the time of table number the guests will dine at each night will change. Guests should make any requests known to their Restaurant Manager whilst on board.

Early Saver, Late Saver and other promotional fares

Dining requests for bookings made on Late Saver and other promotional fares cannot be made. 

Dining as a group

A TWID code can be added to all fare types for guests wishing to dine together, however, please advise guests we cannot guarantee these requests. In addition, we cannot guarantee that linked bookings will be allocated the same dining choice and/or time or that cabins are in close proximity of each other.

Table for 6 guests or less: The guest can pre-book via My Cruise from D-120. If the slot is unavailable, they should instead enquire on-board. Please do not contact Events in this scenario.  

Table for 7 or 8 guests: It's not possible to book a table larger than six on My Cruise. The guests should book via My Cruise as normal for every booking on the same date and same time. Once on-board, the guests should visit the venue who’ll aim to seat them together. Please do not contact Events in this scenario. 

Tables for over 8 guests: The guests should book via My Cruise as normal for every booking on the same date and same time. Due to the party size, the ship needs prior notification to seat the guests together so you must email POCEventsOnboard@carnivalukgroup.com with the following information: 

  • Booking references for each party 
  • Name of lead guests 
  • Number of tables booked 
  • Date and time 
  • Which Speciality/Alternative Dining venue 
  • If the cover charge is to be made to one guest, please advise which guest 
  • Order number guest has received when booking online via My Cruise 

 

Please note, we cannot guarantee that any request can be accommodated.  

For a guide on how to change a bookings dining time request, please click here.

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