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If I cancel my booking, will my gifts, packages and shore experiences be refunded?

If you are to cancel your booking up to 72 hours prior to departure, any pre-booked gifts or purchases made via My P&O Cruises will be refunded automatically (unless specified otherwise within our terms and conditions). 

Cancellations within 72hrs of sailing will be 100% loss and not entitled to a refund. Guests will need to claim any loss back via their travel insurance.

To cancel your booking, please contact our Customer Contact Centre (please visit our website for contact details) or speak to your local travel agent.

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