Frequently Asked Questions
- Will I need a visa?
- Can I get married on board?
- Why have two payments been taken for my on board account?
- Can I upgrade my cabin?
- Can I pre-book dining?
- How long should my passport be valid for?
- What is the scooter policy?
- What should I do if I have lost some property on board?
- What information do I need to know if travelling on a back to back cruise?
- What is the check in process?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club