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Which cabins are suitable for a full time wheelchair user or a mobility scooter user?

Fully accessible staterooms are available on board all our ships.


Accessible cabin sheet


Features of an accessible stateroom

All of our accessible staterooms feature wide doorways into the stateroom and bathroom, as well as sufficient floor space for wheelchair manoeuvrability. All accessible balcony staterooms feature ramped access to the balcony. The bathrooms in all accessible staterooms are wet room style shower rooms with a flush threshold into the stateroom and grab rails for shower and toilet as well as a pull down shower stool.

All scooters and electric wheelchairs can be charged in your stateroom when not in use. The standard electric supply in the United Kingdom is 50Hz (cycle) and 240V. It is important that guests contact the manufacturer or supplier to ensure that the equipment is safe to use at 50Hz and the voltage is compatible - this is to ensure the equipment is not damaged or it performance affected.

A guest is able to occupy an adapted or partially adapted cabin if they require the facilities these cabins offer. 

Mobility Scooters

Mobility scooter users must occupy an accessible stateroom or one of the selected grill suites listed below, subject to the dimensions and model of the scooter being suitable.

Should you wish to travel in a standard stateroom, you are invited bring a collapsible wheelchair as an alternative which will store safely in any stateroom on board our ships. Please note that guests bringing a collapsible wheelchair in a standard stateroom will be required to fold the wheelchair prior to entering and access to the en suite is via a step. If your stateroom has a bath with shower, you will need to step into the bath to use the shower.

If you will be bringing a wheelchair or mobility scooter, it is essential that you provide us with the accurate dimensions on the "Your on-board needs" questionnaire and return to  If you have not received a questionnaire, please speak to a member of our Customer Contact Centre or contact your travel agent who will send you a questionnaire for you to complete. 

Restricted access balconies

Please be aware that due to the length of the access ramp which is required because of the height of the step through the door and turning space on the balcony some guests might have issues in trying to access and utilise the balcony.

Queen Victoria cabin numbers: 6001 and 6002

Queen Elizabeth cabin numbers: 6003 and 6004

Additional Information

Please click here for a guide on booking an accessible cabin on Polar Online. If a guest is bringing a wheelchair, mobility scooter and/or has a disability please request a "Your on-board needs" questionnaire via Polar Online.

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