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How do I make a dining request on a booking?

Dining requests can be added as part of the booking process via CompleteCruiseSolution.com. Dining request can be selected on the 'Create Booking' screen from 'Table Request' drop down on the 'Dining and Bedding' section.

If you are adding on a request after the booking has been made, select 'Manage Booking' enter the booking reference, then select 'Booking Information' you can then select a dining request from the 'Table Request' drop down box.

All requests should be added on Polar Online, no additional requests can be made outside of Polar Online. 

 

 

Early Saver, Late Saver & Other Promotional Fares

Requests for bookings made on Late Saver and other promotional fares cannot be made as per the terms and conditions.

A dining preference (preference of type e.g. first, second or freedom and time) for Early Saver bookings will be collected prior to sailing and will be allocated as 2nd priority to those booked under the Cunard Fare and be confirmed once onboard.

Britannia Club, Princess and Queens Grill passengers will be allocated dining applicable to their cabin grade.

Please see: How do I submit my dining preference?

Dining as a Group

A TWID code can be added to all fare types for passengers wishing to dine together, however, please advise passengers we cannot guarantee these requests. In addition we cannot guarantee that linked bookings will be allocated the same dining choice and/or time or that cabins are in close proximity of each other.

 

Please login to Complete Cruise Solution and select "Book and modify tab" and then select the option on the left hand side for the "CCS Booking Engine User Guide and How to Guides."

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