Frequently Asked Questions
- Do you offer a coach service on one way fly-cruises?
- Does my mobility device need to be a certain size?
- Can I fly if I have a pre-existing medical condition, reduced mobility or any disability that requires assistance?
- Can I take a behind the scenes tour of the ship?
- What assistance is offered to guests with a disability or reduced mobility?
- How can I hire mobility aids?
- What is the smoking policy and where can I smoke on board?
- What mobility aids can you provide?
- How do I book an accessible cabin?
- What should I do if I find my luggage has been damaged?
Quick Links...
- NICE CXone support and technical help
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club