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Are transfers included in the fare?

Roundtrip UK Sailings (Southampton to Southampton cruises)

When sailing round trip from the UK, transfers to and from the ship are not included unless you are booked on a Cunard fare and chose a Coach transfer at the time of booking.

You may find the following question useful - Where do coach transfers pick up from?

 

Fly Cruises (cruises which begin or end outside of the UK)

For fly cruises, where you have taken advantage of our flights package, transfers will be provided between the airport or ship. 

 

Regrettably, private transfers are not available.

 

Hotel Stays and Land Tours

If you have booked a hotel package or land tour with us, through either our Fly Med, New York Transatlantic Crossings, or World Cruise programmes, all necessary transfers will be included for either your pre or post cruise option:

  • Airport to Hotel
  • Hotel to Ship
  • Ship to Hotel
  • Hotel to Airport
  • Tour transfers (various) 

Your transfer arrangements from hotel to either port or airport will be notified to you either en route to the hotel, or at the hotel itself. Our Ground Agent at your destination will always make the most appropriate travel arrangements for your departure from the hotel.  It is not possible to be more specific about exact details in advance, as operational considerations (traffic, weather) on the day may take effect.

Guests booking their own flights must ensure they contact Cunard with their flight details at least 10 days prior to departure to enable us to arrange a transfer. Guests should also ensure that we are informed of any flight schedule changes so that the transfer is provided at the correct time. If we do not have these details, we cannot guarantee that your transfer will be provided or that you will reach the ship prior to its departure. No refund or compensation will be issued in these cases.

You may find the following question useful - What is the transfer duration from the airport to the port?

 

Southampton Hotels

If you are flying into the UK and have booked a pre-cruise hotel stay in Southampton, please ensure your booking shows your correct UK flight arrival information so that our ground agent can meet you at the airport to take you to your hotel.

The hotel to pier transfer will be organised by the hotel itself.

 

Children on transfers

If you are eligible for any complimentary transfer, any children in your travelling group or party within the same booking will also be eligible.  If you require any further information please contact our Customer Contact Centre on 0345 355 0300 (Calls cost 3p per minute plus your telephone company‚Äôs network access charge) for assistance. 

 

You may find the following question helpful - Do the coaches have seat belts?

 

Luggage

Generally, most coaches will accommodate 2 x suitcases/bags (in addition to hand luggage).  As with airlines, restrictions are more likely to apply to weight and number of pieces, rather than specific dimensions, but coaches vary in size and capacity from one destination to another, so it is difficult to give an exact guide.

Luggage transfer to independently booked hotels is not provided. The on board tours manager may be able to arrange this and charge it to your onboard account, but this is not a guaranteed service.

 

You may find the following question useful - How much luggage can I bring with me?

 

 

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