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Which cabins are suitable for wheelchair and mobility scooter users?

Fully accessible staterooms are available on board all our ships.

 

Features of an accessible stateroom

All of our accessible staterooms feature wide doorways into the stateroom and bathroom, as well as sufficient floor space for wheelchair manoeuvrability. All accessible balcony staterooms feature ramped access to the balcony. The bathrooms in all accessible staterooms are wet room style shower rooms with a flush threshold into the stateroom and grab rails for shower and toilet as well as a pull down shower stool.    

All scooters and electric wheelchairs can be charged in your stateroom when not in use. The standard electric supply in the United Kingdom is 50Hz (cycle) and 240V. It is therefore important that guests contact the manufacturer or supplier to ensure that the equipment is safe to use at 50Hz and the voltage is compatible. This is to ensure the equipment is not damaged or it performance affected.

 

Mobility Scooters

Mobility scooter users must occupy an accessible stateroom or one of the selected grill suites listed below, subject to the dimensions and model of the scooter being suitable.

Should you wish to travel in a standard stateroom you are invited bring a collapsible wheelchair as an alternative which will store safely in any stateroom on board our ships. Please note that guests bringing a collapsible wheelchair in a standard stateroom will be required to fold the wheelchair prior to entering and access to the en suite is via a step. If your stateroom has a bath with shower, you will need to step into the bath to use the shower.

If you will be bringing a wheelchair or mobility scooter it is essential that you provide us with the accurate dimensions on the accessibility and mobility questionnaire. If you have not received a questionnaire, please speak to a member of our Customer Contact Centre or contact your travel agent who will send you a questionnaire for you to complete. 

 

Queen Victoria

Accessible staterooms   - Please view the list for suitable staterooms for wheelchair and mobility scooters.

NON ACCESSIBLE STATEROOMS  - Please view the list for suitable for part time wheelchair and mobility scooter users (Please note access to the en suite is via a step and a step is required to enter the bath/shower).

 


Queen Elizabeth
 

Accessible staterooms  - Please view the list for suitable for wheelchair and mobility scooters.
 

NON ACCESSIBLE STATEROOMS  - Please view the list for suitable for part time wheelchair and mobility scooter users. (Please note access to the en suite is via a step and a step is required to enter the bath/shower).

 


Queen Mary 2
 

Accessible staterooms - Please see the list for suitable for wheelchair and mobility scooters.

NON ADAPTED STATEROOMS - Please see the list for suitable for part time wheelchair and mobility scooter users. (Please note access to the en suite is via a step and a step is required to enter the bath/shower).

 

Additional Information

Please login to Complete Cruise Solution and select "Book and modify tab" and then select the option on the left hand side for the "CCS Booking Engine User Guide and How to Guides."

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