Print Logotype

Do you have a loyalty club and what are the benefits?

Cunard guests enjoy the benefits of being part of the exclusive Cunard World Club upon completion of their first voyage.

Guests are able to check their loyalty level by logging into "My Account", where they can regularly check their points or total nights spent on board. 

Once signed in by clicking on "Your Voyages", guests will see a list of Cunard taken, points total and tier level.

Cunard World Club number

  • Guests' membership number (also known as URN or Unique Reference Number) consists of two letters, five numbers and one letter at the end e.g. SA22222A.
  • The membership number will be quoted at the top of any mailings that we send.
  • If guests are unable to locate this number, please contact us 0344 338 8655 (local call charges apply) with full name (as per passport), full address and date of birth.
  • Duplicate membership numbers can occur when guest's membership number has not been applied when making future bookings and the system will automatically generate a new membership number. This could result in their benefits not being received on board and their voyage history will be incomplete. Guests should ensure they always quote their membership number at the time of booking. If booking with a Travel Agent, guests should ask for their membership number to be applied to their booking. If a guest notices that they have two membership numbers, they should call our Contact Centre who will be more then happy to assist.
  • It is not possible to register an email address more than once on the site - for example if a couple share an email address, they will only be able to register online using one of their Unique Reference Numbers.

Tiers and benefits

  • The Cunard World Club benefits can be found on our dedicated page.
  • On board loyalty discount is applicable on but not limited to: drinks, internet and Alternative Fine Dining.
  • Please note that gift credit is deducted from on board account totals, prior to any applicable Cunard World Club discount. For example: If guest's on board account total is $150 and they have $50 gift credit available, the Cunard World Club discount will be deducted from the remaining $100.
Tier name Points threshold Benefits of tier
Silver One voyage
  • Member savings and special offers (Guests must be a member of the Cunard World Club at the time of booking to receive any Cunard World Club member saving).
  • Use of the World Club desk in all our international offices.
  • An on board loyalty representative.
  • The Cunarder magazine.
Gold

Two voyages or 20 nights

Silver tier benefits, plus:

  • A Gold membership pin (Guests will receive the pin on their first voyage after achieving this membership level).
  • $45 internet credit per guest, redeemable against one of our on board Wi-Fi plans (Please note, My Cunard cannot currently accept internet bookings using credits: Cunard World Club members with credits will have to wait until they are on board before booking an internet plan. The same prices quoted on My Cunard will be valid on the ship).
  • An invitation to a Cunard World Club cocktail party* (The party may be held during the day or in the evening and is available where operationally possible on voyages of six nights or more).
Platinum Seven voyages or 70 nights

Silver and Gold tier benefits, plus:

  • A Platnium membership pin (Guests will receive the pin on their first voyage after achieving this membership level).
  • $35 internet credit per guest, giving Platinum members a total of $80 to redeem against one of our on board Wi-Fi plans. (Please note, My Cunard cannot currently accept internet bookings using credits: Cunard World Club members with credits will have to wait until they are on board before booking an internet plan. The same prices quoted on My Cunard will be valid on the ship).
  • 20% saving on Laundry/Specialist Cleaning (Savings will be applied after any allocated non-refundable on board spending money has been used).
  • Priority check-in at New York and Southampton once guests arrive at the terminal at their designated time, where operationally possible.
  • Complimentary on board wine tasting on voyages of six nights or more.
  • 10% saving on our White Star luggage service.
  • An invitation to the senior officers' party* (The party may be held during the day or in the evening and is available where operationally possible on voyages of six nights or more).
Diamond

Fifteen voyages or 150 night

Silver, Gold and Platnium tier benefits, plus:

  • A Diamond membership pin (Guests will receive the pin on their first voyage after achieving this membership level).
  • $55 internet credit per guest, giving Platinum members a total of $135 to redeem against one of our on board Wi-Fi plans. (Please note, My Cunard cannot currently accept internet bookings using credits: Cunard World Club members with credits will have to wait until they are on board before booking an internet plan. The same prices quoted on My Cunard will be valid on the ship).
  • Priortiy disembarkation where operationally possible.
  • A complimentary meal at one of the on board alternative dining venues on voyages of six nights of more and subject to availbility. Guests will receive a complimentary lunch at The Verandah restaurant, or an evening meal at Kings Court or The Lido Alternative Dining restaurants. Any other expenses and additional gratuities will be charged to the stateroom account. A reservation is required.
  • A priority appointment with one of the on board Loyalty and Voyage Sales Managers.
  • A dedicated Diamond member contact at the World Club desk in our international offices. 

 


*Please note that at present not all benefits are available due to the on board health and well-being protocols we have in place. We hope to resume all usual benefits as soon as possible. Please see "Internal Information" section below for more details.

World Voyage

During World Voyages or voyages that form a segment of the World Voyage, members will receive:

  • An invitation to one Cunard World Club party, during the first eligible sector on board*.
  • New Internet benefit available each sector (guest's total will be re-set, any credit unused from the previous sector will be lost)
  • An invitation to one wine tasting session for each sector^.
  • An invitation to one Senior Officers event during the first eligible sector on board* ^.
  • One lunch in either Steakhouse at The Verandah/Alternative Dining (in either the Lido or Kings Court) restaurants during the sector guests are presented with their voucher^^.


We do reserve the right to vary the frequency of these benefits at our discretion from time to time.
^Benefits applicable to Platinum and Diamond members only.
^^Benefit applicable to Diamond members only. 

 
Children
Membership of the Cunard World Club is only available to individuals over the age of 18. However, any voyages taken by children will be kept on file, so once they have reached the age of 18, their membership will show all the voyages they have taken.  

Contacting the Loyalty Club

Guests can contact the Cunard World Club by calling 0344 338 8655 (Local call charges apply) or by email -  ukworld.club@cunard.co.uk. Emails should include full name, name of person they last travelled with, landline or mobile number, name of last ship or voyage date.

Was this helpful to you?

Please rate this answer by selecting one of the stars below (1 star low, 5 stars high).

Poor Excellent