Do you have a loyalty club and what are the benefits?
Cunard guests enjoy the benefits of being part of the exclusive Cunard World Club upon completion of their first voyage.
Cunard World Club number
- Guests' membership number (also known as URN or Unique Reference Number) consists of two letters, five numbers and one letter at the end e.g. SA22222A.
- The membership number will be quoted at the top of any mailings that we send.
- If guests are unable to locate this number, please contact us 0344 338 8655 (local call charges apply) with full name (as per passport), full address and date of birth.
- Duplicate membership numbers can occur when guest's membership number has not been applied when making future bookings and the system will automatically generate a new membership number. This could result in their benefits not being received on board and their voyage history will be incomplete. Guests should ensure they always quote their membership number at the time of booking. If booking with a Travel Agent, guests should ask for their membership number to be applied to their booking. If a guest notices that they have two membership numbers, they should call our Contact Centre who will be more then happy to assist.
- It is not possible to register an email address more than once on the site - for example if a couple share an email address, they will only be able to register online using one of their Unique Reference Numbers.
Tiers and benefits
- The Cunard World Club benefits can be found on our dedicated page.
Tier name | Points threshold | Benefits of tier |
Silver | One voyage |
|
Gold |
Two voyages or 20 nights |
Silver tier benefits, plus:
|
Platinum | Seven voyages or 70 nights |
Silver and Gold tier benefits, plus:
|
Diamond |
Fifteen voyages or 150 nights |
Silver, Gold and Platinum tier benefits, plus:
|
*Please note that benefits are available where operationally possible, and are dependent on well-being protocols we have in place.
World Voyage
During World Voyages or voyages that form a segment of the World Voyage, members will receive:
- An invitation to one Cunard World Club party, during the first eligible sector on board*.
- New Internet benefit available each sector (guest's total will be re-set, any credit unused from the previous sector will be lost)
- An invitation to one wine tasting session for each sector^.
- An invitation to one Senior Officers event during the first eligible sector on board* ^.
- One lunch in either Steakhouse at The Verandah/Alternative Dining (in either the Lido or Kings Court) restaurants during the sector guests are presented with their voucher^^.
We do reserve the right to vary the frequency of these benefits at our discretion from time to time.
^Benefits applicable to Platinum and Diamond members only.
^^Benefit applicable to Diamond members only.
Children
Membership of the Cunard World Club is only available to individuals over the age of 18. However, any voyages taken by children will be kept on file, so once they have reached the age of 18, their membership will show all the voyages they have taken.
Contacting the Loyalty Club
Guests can contact the Cunard World Club by calling 0344 338 8655 (Local call charges apply) or by email - ukworld.club@cunard.co.uk. Emails should include full name, name of person they last travelled with, landline or mobile number, name of last ship or voyage date.
Quick Links...
- Cunard - ship information flowchart
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