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How do I arrange luggage transfers with Luggage Forward?

Have your luggage picked up at your doorstep and delivered onboard your Cunard ship and then back home again. Offered in partnership with Luggage Forward, Cunard's White Star Luggage Service allows you to travel stress-free without any baggage to carry or check.

To arrange collection of your luggage, either to be taken to the ship or to be taken to your home, please visit or call Luggage Forward directly on 02033 754769 from the UK or +1 920 231 5114 for the US or any other location. This can be arranged prior to embarkation and can also be arranged on board no later than 2 days prior to disembarkation.

If arranging this on board, the web link will be accessible at no charge and the Pursers office will provide the required labels. Once in the respective ports, guests will go through customs and then hand over their luggage to a representative.


Information required when booking luggage

  • First and last name
  • Ship name
  • Sailing date
  • Booking reference
  • Stateroom number
  • Pre-voyage collection address and telephone number
  • Post-voyage delivery address and telephone number
  • Number of pieces to be shipped
  • Estimated weight of each piece
  • Declared value of each piece
  • Credit or Debit card
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