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How do I add or amend a middle name?

You can add or amend a middle name via Polar Online. Please login to Complete Cruise Solution and select "Book and modify tab" and then select the option on the left hand side for the "CCS Booking Engine User Guide and How to Guides."

 

You have the following options:

  • Add a middle name to a booking if this was not added at time of booking
  • Amend the spelling of the passenger's middle name
  • Remove a middle name and amend it to 'No Middle Name' (NMN)
  • Remove the 'no middle name' (NMN) option and add an actual middle name to the booking

 

Please note: if you try to remove a middle name or the NMN from a booking with flights, Polar Online will fail and not allow the update. As a middle name is mandatory for bookings with flights the system is programmed to ensure that all fly cruise bookings have these details on them.

Also Polar Online will collect the first 12 characters of the middle name only.

All passengers' full names, as per their passports, are required at the time of booking.

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