Print Logotype

Can I cancel or change my booking?

Change booking:

Please see Can I transfer my booking?

Cancel booking:

Yes, you may cancel your booking at any time. If you have booked with a travel agent you must call them to discuss changes and cancellations. If you have booked direct with Cunard, please visit our booking conditions page on our website or call our Customer Contact Centre on 0345 355 0300.

As per our booking conditions, Cunard shall be entitled to levy a cancellation charge as a percentage of the price paid in accordance with the following scales.

Cunard Fare and Early Saver:

Period before departure within which notice of cancellation is received by Cunard Cancellation Charges (% of price)
From date of booking until 91 days before departure Loss of Deposit
90 to 57 days 50%
56 to 42 days 60%
41 to 16 days 75%
15 to 6 days 90%
Less than 6 days before departure or failure to embark. For fly cruises, departure day is the date of the flight departure. 100%


Late Saver:

Period before departure within which notice of cancellation is received by Cunard Cancellation Charges (% of price)
From the date of booking until departure, including failure to embark. 100%


Any amendment or cancellation made more than 61 days prior to departure will incur a charge of £20 per person.

Should you incur cancellation charges, you may be able to claim these back from your travel insurance company depending on your circumstances and your level of cover. Please check with your insurer for full details. You should always ensure that you have adequate travel insurance when you have made your booking so that you are covered for such eventualities.

Please note that if the flight is TBA and the guest wishes to cancel there is no need to contact the Flights department. 

Additional Information

For a guide on how to cancel a booking, please click here.

Was this helpful to you?

Please rate this answer by selecting one of the stars below (1 star low, 5 stars high).

Poor Excellent