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How do I add special services onto a booking?

Please login to Complete Cruise Solution and select "Book and modify tab" and then select the option on the left hand side for the "CCS Booking Engine User Guide and How to Guides." 

Should a guest ask to note on their booking that they are celebrating a birthday whilst on board, you can now update the booking with a new special request code, as below:

Codes /Type
0901 OC BIRTHDAY ACKNOWLEDGEMENT
0902 OC ANNIVERSARY ACKNOWLEDGEMENT 

The guest will receive a birthday Cunard greeting card with a message. 

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