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How do I upgrade or change my flight and what are the benefits?

We use a range of scheduled airlines to operate the majority of our fly-cruises. Upgrades on scheduled flights are available once airlines release their flight schedules, which is usually 11 months prior to departure – at which point we’ll be able to provide a quote to suit your requirements.

Upgrades on scheduled flights

Whether you are flying to Europe to join one of our Mediterranean fly-cruises, joining one of our Transatlantic Crossings or flying further afield for an World Cruise holiday or cruise in Alaska, we can provide you with details of upgrade availability and fares.

The benefits of upgrading vary by airline, so we recommend that you refer directly to the airline’s website for the latest information.

For a tailored quote contact your travel agent, or if you have booked directly with Cunard call our Customer Contact Centre on 03453 550 300 (local call charges apply) where we will be happy to provide you with a quote. Upgrades are available from 11 months prior to departure and are subject to availability.

You may find the following question useful: Do you accept frequent flyer numbers, and am I able to upgrade my economy flight using frequent flyer points?

Changes in flight details

Please contact your travel agent or our Customer Contact Centre at the earliest opportunity if you wish to change or update your flight details. This includes name changes and any amendments to your booking.

Please be aware that changes may incur additional charges.

Changes in flight date

We can help if you would like to extend your holiday either before or after your cruise, whether you explore independently, or book a hotel package or Land Tour through Cunard, we can tailor your flights. For availability and fares to meet your flight preferences please call our Customer Contact Centre if you have booked directly with Cunard, alternatively please contact your travel agent.

Please note that should you decide to explore a destination independently, you will need to make your own way to/from the ship on embarkation/disembarkation day.

You may also find the following question useful: Are flights included in the cost of my cruise?

Additional Information

To upgrade guests on an existing booking please contact our Customer Contact Centre, please visit our website for contact details.

Please use this guide for upgrading charter flights on Polar online.

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